Resetting Password
Date Published or Modified

Feb 05,2022

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Updating My Password Isn't Working

If you've recently updated your password and you're still getting the "Invalid Password" message when you try to log in, you have most likely clicked the wrong button to update your password.

When using the method of updating your password from the Team Management Settings,

you most likely clicked the button that says "Reset Password."

If you have done this, the password you just typed into the password field will NOT be your new password.

Instead, your password will be reset to an automatically generated password, and you will receive an email with your new login credentials. You will need to check your email for your new password.